Service Provider Solutions Overview
Service Quality Assurance for Converged IP Networks
Whether you’re a mobile, wireline or cable service provider, you deliver critical services to your subscribers. But the challenge of maintaining high service quality levels is ever increasing as networks integrate IP elements and services, while your subscribers demand even higher reliability and performance. Customer churn and revenue are ultimately at stake. Whether service level agreements are implicit or explicit, you must find and fix problems quickly, with distributed monitoring solutions that eliminate vendor finger-pointing and solve difficult intermittent problems. But that isn’t enough – you also need to be proactive, finding potential problems before your subscribers’ services are affected.
Empirix leads the market in service quality assurance solutions for public IP and SS7 networks, and ensures their quality and performance comprehensively, across your network. Hammer XMS™ carrier-class monitoring solutions provide complete visualization into real-time IP and SS7 service quality with a focus on correlation of call and sessions across network domains. Synthesizing a wide range of critical operations data for validating service quality from the subscriber’s perspective, Hammer XMS is a valuable asset across multiple groups within your organization.
Empirix solutions deliver the most comprehensive monitoring solutions to assure a consistent, high quality customer experience across network domains:- End to end network view – seamless visibility to calls, sessions and transactions with correlation of IP and TDM elements
- Deep experience in technology driving next generation networks – Empirix is the market leader in IMS and VoIP, technologies driving innovation in mobile, MSO, and wireline environments
- Highly scalable platform architecture – designed to handle the challenges of today and tomorrow – from mobile data networks to multi-site, global deployments
Empirix knows that each service provider has different needs, and can deliver total custom solutions that combine best-in-breed Hammer product technology with unparalleled testing expertise and professional services. Empirix service quality assurance solutions for service providers ensure availability, reliability and end-to-end service quality throughout converged networks. When quality matters, choose Empirix.
