Empirix and Taitell Telecom Promote Event in São Paulo About Quality Service Assurance Mobile operators and service providers discuss the strategic role of testing and monitoring networks São Paulo, Brazil - March 22nd, 2011 - Empirix Inc., a market leader of service quality assurance solutions for end-to-end comprehensive customer experience management of mobile broadband and IP-based communications systems, and Taitell Telecom, manufacturer of IP solutions, will promote an event tomorrow at Grand Hyatt hotel in São Paulo, about quality assurance for mobile operators and service providers. At the occasion, experts from both companies will present how quality service assurance, through Empirix testing and monitoring solutions, can play a strategic role for mobile operators and service providers to thrive in their markets, by securing quality customer experience and identifying any issues in the network before they impact the customers and the business. “With the rapid growth of subscribers, who are more and more adopting smartphones and tablets, and demanding more advanced services, mobile operators and service providers need to make sure that their networks will provide and assure the best experience to their customers”, said Manfred Steube, Director of Business Development at Empirix. “And here is where Empirix testing and monitoring solutions come as a fundamental step to achieve success in a competitive and complex landscape,” he added. According to the partnership established with Empirix since 2010, Taitell Telecom commercializes and implements Empirix’s testing and monitoring solutions in Brazil to operators and service providers. They include Hammer™ XMS™, a carrier-class VoIP monitoring solution for service providers that incorporates the strongest media analysis and call correlation capabilities on the market; and Hammer™ Call Analyzer™, an analysis tool. Hammer XMS combines patent-pending signaling analysis, high-performance probes and a highly scalable architecture, enabling service providers to quickly identify and troubleshoot problems and efficiently monitor customer Service Level Agreements (SLAs). Hammer Call Analyzer is the first in a new generation of application-aware analysis tools uniquely designed to boost productivity in debugging VoIP equipment and networks. It helps network engineers capture and visualize complex, multi-protocol call flows so they can more quickly identify problems and resolve them. “Service providers should focus on quality of services if they wish to remain competitive on the market.”, said Francisco Sanches, President of Taitell Telecom. “Luring new clients to one’s business is the easiest part. It becomes really hard work when it comes to retaining clients, perform beyond their expectations and provide good service round the clock. Empirix provides our clients with state-of-the-art solutions which will help them reach a higher level in rendering good quality service“. About Taitell Telecom Taitell Telecom, a company 100% Brazilian, commercializes high technology products and services for IP telephony. Its portfolio includes Gateways (Digital and GSM), routers and servers, and through the partnership with Empirix, the company expanded its offerings with quality service assurance solutions for IP networks. Since its foundation, in 1995, Taitell Telecom has been obtaining an increasing participation in the commercialization, installation, maintenance, training and technical assistance of equipment for telecom. About Empirix Empirix is a market leader of service quality assurance solutions for comprehensive customer experience management and end-to-end communication analysis of mobile broadband and IP-based communications systems. The company offers a complete suite of products and services designed to address the quality and interoperability challenges posed by the increased use of mobile broadband, LTE, converged voice and unified communications in both IT and Telecom Environments. The world's largest communication service providers and enterprises depend on Empirix's proactive and predictive correlation solutions to assure the quality of their business-critical communication networks, resulting in greatly improved customer loyalty. Empirix is privately held and headquartered in Bedford, MA. For further information, please visit www.empirix.com. Hammer, Hammer Edge, Hammer xCentrix, IPXPlorer, and Hammer Test Engine are trademarks or registered trademarks of Empirix Inc. in the United States and other countries. All other trademarks contained herein are the property of their respective owners.