Press Release

Bedford, MA--October 12, 2010--Empirix Inc. today announced an expanded agreement with Avaya, a global leader in business communications software, systems and services, designed to drive higher levels of performance and quality in business communications. With the agreement, Empirix validation technology will support quality assurance for Avaya's unified communications and contact center offerings. Empirix is the market leader of service quality assurance solutions for IP communications and has been a primary solution validation component of Avaya Professional Services.

This brings together the broad communications expertise and collaboration solutions of Avaya Professional Services with Empirix's patented and award winning quality assurance capabilities for testing services. Quality assurance is a critical element for driving satisfaction, both for businesses and the customers they serve. It enables businesses to test their solutions before putting them into production, and helps businesses deliver a higher-quality experience for enterprise customers.

"The communications market is rapidly transforming into an application-oriented environment," said Greg Billings, Vice President, Avaya Professional Services. "As Avaya helps lead this transformation with a range of collaboration tools and services, we believe it is important to ensure that quality-driven testing occurs after application integration, but before solutions enter production. Comprehensive Empirix tools will help Avaya and its channel partners validate the quality of Unified Communications and Contact Center deployments."

As part of this agreement, Empirix will provide Avaya with an on-demand service validation solution accessible to Avaya and authorized channel partners through a secure, self-service web portal. Using this solution, Avaya and authorized channel partners will have, for the first time, a uniform, easy-to-use tool set for scheduling, executing and viewing validation results for new and existing Avaya real-time communications implementations.

"We are proud of the opportunity to expand our relationship with Avaya and help the company not only shorten the deployment cycle for its customers, but also deliver confidence and peace-of-mind after deployment," said John D'Anna, CEO, Empirix. "As Unified Communications continue to expand, network testing and monitoring will become increasingly important so companies can directly ensure that their new technology investments translate into a real ROI."

About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information, please visit www.avaya.com.

About Empirix Inc.
Empirix is the leading provider of service quality assurance solutions for new IP communications. Since 1992, Empirix has led the market in innovation and expertise for IP testing and application performance management. Its widely acclaimed Hammer Test Engine™, with patented technology is the acknowledged global standard for validating the quality of IP networks, systems and applications. The world's largest service providers, enterprise contact centers, and equipment manufacturers depend on Empirix's solutions to maintain the quality of the user experience for business-critical voice, data, video and mobile services. With Empirix, customers can increase revenues, reduce customer churn and cut support costs. Empirix is privately held and headquartered in Bedford, MA. For further information, please visit www.empirix.com.

Empirix and Hammer are trademarks of Empirix Inc. in the United States and other countries. All other trademarks contained herein are the property of their respective owners.